Frequently Asked Questions
Startup/Winterization
When is the best time to start up my sprinkler system?
Due to unpredictable Nebraska weather, we suggest not starting up your sprinkler system until at least April 15th to ensure against unexpected below freezing nights that can damage the backflow preventer.
When should I winterize my sprinkler system?
We start winterizing sprinkler systems on October 1. If you are not using the system, go ahead and winterize it to prevent damage from freezing.
Do I have to “Blow out” my sprinkler system?
Almost every sprinkler system that we install is considered “self-draining”, meaning you do not have to have it blown out. HOWEVER, you do have to winterize or drain your backflow preventer. See our “Sprinkler System Info” tab. If we did not install your sprinkler system, it may not be “self-draining”, and therefore probably does need to be blown out with an air compressor. Be sure to check out the videos on the “info” tab on this website to see how to winterize your sprinkler system.
I have lost my start up and winterizations instructions sheets? Can I get a copy?
These are available on our “Sprinkler System Info” tab on this website.
Sprinkler/Control Clock
My sprinkler runs multiple times a day or at the wrong time. What is the problem?
Your control clock should only have ONE start time programmed if you only want it to run once per day. The clock does not need a start time entered for each zone separately. The clock knows to run through every zone with only one start time. Having multiple start times in the clock will cause it to try to run the entire sequence multiple times per day. Check out the video on the “info” tab on this website to view a video on how to program and run your control clock.
How can I get an owner’s manual for my Rainbird TM2 Control Clock?
Zone Watering Times
What amount of time should be programmed on each zone?
Typically, zones with rotor heads should run for 30 minutes and zones with spray heads should run for 15 minutes.
Rain Sensors
My clock says “Rain Sensor”, do I have one?
Although the clock is compatible with a rain sensor, it is an “add-on”. Your clock did not come with the rain sensor. Contact the office to have a rain sensor installed.
How can I save money on the installation of a rain sensor?
M.U.D offers a $75 rebate to their residential water customers. You will need the M.U.D. Rebate form from our “Sprinkler System Info” page, and proof of purchase from us. The rebate from M.U.D is available after purchasing EITHER a rain sensor OR a WIFI Module for the control clock. Only (1) Rebate is eligible.
My Rain Sensor has quit working, what could be wrong?
Your rain sensor battery may be dead. It requires a lithium CR2032 battery. It has to be replaced in the unit that is attached to your gutter. We can perform this service for you if you’d like.
New WIFI Module
Am I able to control my sprinkler system through my smart phone?
It is possible to control your sprinkler clock with your phone. You will need to purchase and set up the Wifi Module that plugs into the sprinkler clock and download the app.
M.U.D offers a $75 rebate to their residential water customers. You will need the M.U.D. Rebate form from our “Sprinkler System Info” page, and proof of purchase from us. The rebate from M.U.D is available after purchasing EITHER a rain sensor OR a WIFI Module for the control clock. Only (1) Rebate is eligible.
New Sprinkler Installation
Will installing a sprinkler system damage my existing grass?
When installing a sprinkler system in an existing yard, we do very minimal damage to the grass. Instead of digging trenches, we “cut” through the dirt and sod. Within a few weeks, the lawn shows no sign of damage at all.
Online Payments
Can I Pay My Bill Online?
Alternate Rain: The Sprinkler People
With over 30 years installing and servicing sprinklers in the greater Omaha area, it’s no wonder we’re called the “Sprinkler People.” If you’re looking for a new sprinkler contractor for your home please give us a call.